The Affluent Buyer Script

Welcome to The Affluent Buyer Script, the go-to podcast for owners of high-end outdoor product and service businesses ready to attract affluent homeowners and turn leads into luxury-level sales. Whether you’re in landscape design, landscaping, pool installation, outdoor kitchens, luxury patio furniture, landscape lighting, custom pergolas, outdoor media systems, or even copper gutter fabrication—this podcast is for you. Each week, Katy Doss, founder of Script Marketing, shares actionable, proven strategies for connecting with the wealthiest homeowner segment: affluent buyers. With 20+ years of marketing experience and deep expertise in the psychology of high-net-worth individuals, Katy and her team at Script—a full-service marketing firm specializing in luxury outdoor brands—unpack the tips, tactics, and tools that are working right now to grow visibility, credibility, and revenue. You won’t find fluff here. Just real, ready-to-use strategies that help you: - Attract high-income clients who value quality over cost. - Stand out from big-box competitors and low-price undercutters. - Maximize off-season marketing for year-round leads. - Craft messaging that speaks to exclusivity, craftsmanship, and lifestyle—not just product specs. - Use storytelling, reviews, social proof, and seasonal strategies to create an unforgettable brand. Think of this as your marketing masterclass for scaling your business in the premium home space. If you sell to affluent homeowners and want to be their first call—not their fallback—The Affluent Buyer Script will show you how.

Listen on:

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Episodes

Tuesday Dec 03, 2024

In this episode of The Affluent Buyer Script, Katy Doss tackles a topic that may surprise luxury brands: why organic social media isn’t the magic marketing tool many think it is. Katy explains how affluent buyers don’t make snap decisions based on trendy TikToks or viral memes and how focusing on the right social media strategy can actually save time. 
Katy breaks down why organic social is a powerful support tool rather than a primary sales driver. Learn why going viral isn’t a real strategy, how social media can be a powerful brand validator, and how to leverage it to amplify your core marketing efforts. Katy also shares practical tips on planning consistent, high-quality posts that fit your brand’s seasonal flow. If you’re ready to rethink your approach, this episode will guide you in using social media to work smarter, not harder, and keep your luxury brand top of mind for affluent buyers. 

Tuesday Nov 26, 2024

In this episode of The Affluent Buyer Script, host Katy Doss tackles a common challenge for luxury outdoor product and service businesses: how to incentivize affluent buyers without relying on discounts. Katy explains why discounting can actually hurt your brand’s perceived value and offers creative, non-discount alternatives that focus on exclusivity, enhanced customer experiences, and value-added services. 
Learn how offering VIP access, white-glove service, and personalized upgrades can attract affluent buyers who care more about quality and experience than price. Katy also shares strategies for bundling services, creating time-sensitive offers with added value, and using luxury referral rewards to build long-term customer relationships. 
If you're ready to close more deals while maintaining your brand's premium image, this episode is for you! 

Tuesday Nov 19, 2024

In this episode of The Affluent Buyer Script podcast, Katy Doss and Shelbie Wallace share 20 simple, actionable marketing tasks that can set your outdoor product or service business up for success in 2025. From asking for customer reviews and planning a photoshoot to organizing your marketing assets and updating your target personas, these tasks are designed to be manageable and stress-free, especially during the hectic holiday season. 
No major overhauls or complicated campaigns—just easy, impactful steps to help position your business ahead of the curve for the new year. Plus, don’t forget to download the accompanying guide at scriptmarketingco.com/resources! 

Tuesday Nov 12, 2024

In this episode of The Affluent Buyer Script podcast, host Katy Doss dives into the world of customer journeys and why they’re critical for driving sales. Learn how to create a well-crafted customer journey that leads affluent buyers from awareness to purchase, step by step. Katy explains why having multiple journeys tailored to different target personas is essential and shares insights into the key stages: awareness, consideration, and decision. 
From crafting targeted marketing touchpoints to boosting customer trust and conversion rates, this episode will walk you through the entire process. Whether you’re looking to create consistency in your messaging, build lasting relationships with high-end clients, or increase conversions, this episode has the strategies you need. Tune in for practical tips and a free resource guide to help you streamline your sales with customer journeys! 
Visit scriptmarketingco.com/resources for more resources and the complete guide to crafting your own customer journey. 

Tuesday Nov 05, 2024

In this episode of The Affluent Buyer Script, we explore the power of building trust with potential clients by helping them before they ever hire you. Yes, you heard that right—offering value upfront through educational content like blog posts, social media tips, videos, and even podcast can position you as the expert they turn to when they're ready to buy. 
Join host Katy Doss as she explains how educating your audience builds trust, improves SEO, and sets you apart from the competition. We’ll dive into practical strategies for creating content that helps convert affluent buyers—from writing blog posts to sharing social media tips and videos. Learn how to establish credibility, boost brand awareness, and use educational content to grow your luxury outdoor product or service business. 
Ready to attract more high-end clients? Tune in now for actionable insights and tips! 
 
Key Topics: 
Why giving away expertise builds trust
Creating valuable content through blogs, social media, and videos
The SEO benefits of educational content
How to use content marketing to convert affluent buyers 
Make sure to subscribe for more weekly tips on marketing to affluent buyers! 
 

Tuesday Oct 29, 2024

In this episode of The Affluent Buyer Script, host Katy Doss of Script Marketing, along with Script Senior Account Executive Shelbie Wallace, dives into the strategies you need for holiday social media ads.  
Whether you're a service-based business wondering if it's worth competing with Amazon and Temu, or a product-based business aiming to be the go-to gift choice for affluent buyers, this episode will guide you through the do's and don'ts of holiday advertising.  
Katy and Shelbie share actionable tips on adjusting your ad budget, narrowing your audience, and setting realistic expectations for your return on investment (ROI). Tune in for practical insights that will help you make the most of the crowded and competitive holiday ad landscape. 

Tuesday Oct 22, 2024

In this episode of The Affluent Buyer Script, host Katy Doss of Script Marketing dives into why print marketing is far from dead—especially when it comes to reaching affluent buyers in the luxury outdoor product and service industry. Katy discusses the unique power of print in a digital world, sharing how beautifully designed, high-quality print materials can build trust, authority, and brand awareness. 
You’ll also learn how to combine print with digital strategies to create a seamless customer journey. From incorporating QR codes and UTM links to leveraging variable printing for personalized experiences, Katy explains how print can be elevated in the 21st century. Plus, she emphasizes the importance of high-end materials and consistent touchpoints to move your ideal customers from browsing to buying.
Tune in to discover why print is a critical component of a comprehensive, multi-channel marketing strategy. 

Tuesday Oct 15, 2024

In this episode of The Affluent Buyer Script, host Katy Doss dives into the transformative 95/5 Rule—a marketing principle that explains how only 5% of your target market is ready to buy at any given time, while the other 95% is still considering, researching, and planning. Katy and her guest, Script account executive Shelly Weathers, discuss why businesses, especially in the luxury outdoor space, need to focus on nurturing that 95% to build long-term brand awareness and ensure they’re top of mind when potential buyers are ready to make a decision.  
They’ll cover actionable strategies like consistent, year-round marketing, telling compelling stories, using multi-channel approaches, and leveraging social proof to engage affluent buyers who aren’t yet ready to purchase. You’ll also learn how to measure ROI for those in the 95%, even when they aren’t making immediate purchases, by tracking key metrics like website traffic, social media engagement, and ad impressions.  
If you’re ready to create a consistent sales pipeline and ensure your brand is always in the consideration set of affluent buyers, this episode is for you! 

Tuesday Oct 08, 2024

In this episode, we dive deep into one of the most valuable and often overlooked customer segments for outdoor product and service businesses: Baby Boomers.
We explore who Baby Boomers are today, breaking them down into key sub-groups like Early Boomers and Generation Jones, and discuss why they are such a lucrative market. With 70% of the nation's disposable income in their control, Boomers are ready to spend on lifestyle-enhancing luxury products. 
You'll learn about their unique buying behaviors, the importance of exceptional service, and why Boomers value experiences over products. We also cover key marketing strategies for reaching this affluent generation, from nostalgia-driven messaging to the effectiveness of direct mail campaigns and tailored digital ads. 
Whether you're new to targeting this demographic or looking to refine your approach, this episode is packed with actionable insights to help you connect with Baby Boomers and grow your business. Tune in for practical tips, common pitfalls to avoid, and proven strategies for earning the business of this influential generation. 

Tuesday Oct 01, 2024

In this episode of The Affluent Buyer Script, host Katy Doss delves into the power of targeting small, specific audiences in Meta digital ad campaigns for luxury outdoor products and services. Katy explains why less is more when it comes to digital ad targeting, particularly for affluent buyers who value quality and exclusivity. 
You’ll learn about the pitfalls of broad audience targeting and the advantages of narrowing your focus to reach the most qualified leads. Katy covers how to effectively use Meta’s tools like Lookalike Audiences, Detailed Targeting Options, and Custom Audiences to create personalized ad campaigns that resonate with your ideal customers. She also discusses the importance of understanding affluent buyers' psychology and how to tailor your messaging to their unique desires. 
Tune in to discover how refining your ad targeting strategy can lead to higher engagement, better conversion rates, and a more efficient use of your ad spend. 
 

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Script helps luxury outdoor product and service businesses connect with and sell to affluent home owners.

Script is a business partner, not a marketing vendor.

We build long-term relationships with our clients and earn their trust through success – over and over again – by understanding the luxury outdoor home product and service industry and communicating with affluent buyers.  

Learn more about Script and how we can assist your company at scriptmarketingco.com.

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